• 1 Hour of service time - email / ticket system

    $60.00AUD One Time
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    • Purchase hours of service time to assist with your web hosting / domain support.
      This is web based through the ticket or email system
      Valid for 1 year from date of purchase

  • Phone Support

    $25.00AUD One Time
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    • Add phone support to your domain & hosting plans.
      15 minute blocks
      Valid for 30 days only.

  • Maintenance Service

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    • Provides maintenance with your Hosted software. This will enable Understandable I.T to monitor and provide updates to your web hosting as required (generally updates are installed once a week - as needed) - please note this is a charge per software platform

      This can also include minor changes to the web site content for things like - add a new user, update user details, add email addresses to your domain

      This does not include designing or building new pages, adding or changing themes or any issues caused by user error.